At world crusie vibes, we assure our client's private information
remains private. Please take a moment to review this Privacy Policy
(referred to as "Policy") where you can find more details about how we
collect and process your information. By using our website or the
services offered by us, you are consenting to our use of such personal information as you
provide to us as described herein. If you do not agree to our use of your information, please do not use our services. In these Terms,
"we", "us", and "our" refer to world cruise vibes, and "you" and "your"
refers to you, the user of Our Website.
WHAT PERSONAL INFORMATION DO WE COLLECT?
In the course of providing our services, we collect or receive your personal information in a few different ways. Often you choose what information to provide, but sometimes we require certain information from you to use so that we can give you those services.
We only collect personally identifiable data (such as names, addresses, email addresses and telephone numbers) when our visitors have voluntarily submitted it. Visitors may volunteer personal information in the following circumstances: to subscribe to newsletters, enter competitions, make general enquiries and book online. We do not collect personal information unless you provide it.
If you visit our website, we may also collect information that is not personal information to improve the experience for all our customers. This information may include the pages you visit, your IP address, browser type and the date and time of your visit. We cannot identify you individually from this information. See our Cookie Policy for further details.
WAYS WE COLLECT INFORMATION!
world crusie vibes usually collect your personal information from the information you submit during your relationship with us. Generally, this collection will occur when you:
- Contact us in person, by telephone, letter, email
- Visit our websites
- Connect with us on social media.
We may collect personal information about you when you:
- Purchase or make enquiries about travel arrangements or other products and services;
- Enter competitions or register for promotions;
- Subscribe to receive marketing from us (e.g. e-newsletters);
- Request brochures or other information from us; or
- Provide information, or use our services, on social media.
Unless you choose to do so under a pseudonym or anonymously, we may
also collect your personal information (except sensitive information)
when you complete surveys or provide us with feedback.
Unless you choose to do so under a pseudonym or anonymously, we may
also collect your personal information (except sensitive information)
when you complete surveys or provide us with feedback.
It may be necessary for us to collect personal information about you
from a third party. This includes where a person makes a travel
booking on your behalf which includes travel arrangements to be used
by you, and vice versa (i.e. a group booking made for you by your
friend or a group making made for a friend by you). Where this occurs,
we will rely on the authority of the person making the travel booking
as the Lead passenger to act on behalf of any other passenger on the
booking. The Lead Passenger agrees to have obtained the consent of the
other person for world cruise vibes to collect, use and disclose the
other person's personal information following this policy. You should
let us know immediately if you become aware that your personal data
has been provided to us by another person without your consent or if
you did not obtain permission before giving another person's personal
information to us.
We strive to maintain the accuracy of your personal information that
we store, however, you can assist us with this considerably by
promptly contacting us if there are any changes to your personal
information or if you become aware that we have inaccurate personal
data relating to you. We will not be responsible for any losses
arising from any incorrect, inauthentic, deficient or incomplete
personal information that you, or a person acting on your behalf,
provide to us.
We only use personally identifiable data for the purpose or service
that you submitted. Your personally identifiable information is not
publicly accessible. It is only accessed by world cruise vibes when
there is reason to do so (i.e. responding to your enquiry or handing
your booking). With your permission, we may also use your data for
marketing purposes, which may include contacting you by email,
telephone or post with information, news, and offers on our products
and services. Rest assured, this will not allow you to receive any
unlawful marketing or spam.
When you make a service enquiry and provide your email address to
World Cruise Vibes, we may retain some of your contact information.
These details are captured securely. You have the right to direct us
to cease further contact or to destroy the personal information we
have collected about you.
To process bookings, world cruise vibes is required to collect
specific personal details from you. We have a lawful basis for
retaining personal information when bookings are made. These details
will usually include the names and addresses of party members along
with passport details, credit/debit card or other payment details
and special requirements such as those relating to any disability or
medical condition that may affect the holiday arrangements. We take
full responsibility for ensuring that proper security measures are
in place to protect your information. Personal booking information
is captured securely and will not be stored for longer than
necessary. We may therefore delete your personal data after a
reasonable and responsible period.
Personal and insurance information will be collected from all
clients at the onset of your Component. Once you have travelled with
world cruise vibes, you will be asked to complete a client
questionnaire where we will collect further details about you and
the tour you travelled on. You may also be asked to review your time
with us on trusted review websites, or we may share these reviews
with trusted review websites on your behalf.
SECURITY OF INFORMATION!
- We are committed to safeguarding and protecting your personal information via implementing various physical, electronic and managerial security procedures to protect the personal information it holds from loss and misuse, and from unauthorised access, modification, disclosure and interference.
- world cruise vibes regularly reviews security technologies and will strive to protect your personal information as fully as we protect our own confidential information.
- world cruise vibes is not responsible for any third $ party'sactions or their security controls concerning information that third parties may collect or process via their websites, services or otherwise. We will destroy or de-identify personal information once we no longer require it for our business purposes, or as required by law.
WHO DO WE SHARE YOUR INFORMATION WITH?
We may include your information with the relevant third parties,
these may include, without any limitations whatsoever:
- Payment processors
- Airlines
- Overseas tour companies or travel service providers
- IT Systems administrators
- Electronic network administrators
We must pass some information on to the relevant suppliers of your
travel arrangements (airlines, hotels, transport companies etc.).
Where we disclose your personal information to overseas third
parties, we require that they maintain appropriate standards of
confidentiality and implement the correct security measures.
POLICY ON PHOTOGRAPHS, VIDEOS & FEEDBACK?
- Any image or video taken by any person during your holiday that contains your image or likeness may be used by world cruise vibes for promotional and marketing purposes without charge in all media including but not limited to booklets, advertising campaigns, website and social media channels.
- Feedback supplied to world cruise vibes may also be used in print and online for marketing and advertising purposes. This includes but not limited to, third-party review sites and questionnaires supplied to us post-tour.
- Additionally, any photographs, video and text sent to world cruise vibes must be the client's own, and by sending it, the client agrees that World Cruise Vibes can use it for advertising and marketing purposes.
HOW CAN I ACCESS MY PERSONAL DATA?
If you want to know what personal data, we have about you, you can
ask us for details of that personal data and for a copy of it
(should any such personal data be held). We will need to verify your
identity before disclosing personal information. Please allow up to
14 business days. There is no charge to make a request for your
personal data.
In rare cases, mainly if your request is more complex, more time may
be required up to a maximum of three months from the date we
received your request. You will be kept fully informed of our
progress.
POLICY ON THIRD-PARTY WEBSITES
Our website contains links to several third-party websites. world
holiday vibescannot take any responsibility for the contents of
these external websites nor their respective privacy policies. You
should always review the privacy statements on the new websites that
you visit.
LEGAL DISCLAIMER
world cruise vibes reserves the right to use or disclose any
information as needed to satisfy any law, regulation or legal
request, to protect the integrity of the site, to fulfil your
requests, or to cooperate in any legal investigation.
In some limited circumstances, we may be legally required to share
specific personal data, which might include yours if we are involved
with legal proceedings or complying with legal obligations (e.g.
court order, the instructions of government authority).
OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to opt-out of
receiving announcements of certain information. Users may opt-out of
receiving any or all communications from the services of world
cruise vibes by contacting us here:
- Email: info@worldcruisevibes.com
- Phone: 020 8125 3546
CHANGES TO THIS STATEMENT
world cruise vibes will occasionally update this Statement of
Privacy to reflect company and customer feedback. Peace of Mind
Travel Services encourages you to periodically review this Statement
to be informed of how our services at world cruise vibes is
protecting your information.
world cruise vibes welcomes your questions and other doubts
regarding our privacy policy. If you believe that we have not
adhered to any of your questions in the above policy, feel no
hesitation in contacting us.
Address: 14 Cricklewood Ln, London NW2 1EX, United Kingdom
Telephone: 0208 125 3555
Email: info@worldcruisevibes.com
The contents of this privacy policy are officially in effect as of
01/11/2020
